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Opportunity for all Etos Franchise entrepreneurs to purchase products that aren’t in the standard product range
Customer
Ahold Delhaize - Etos
Software
Vue, Javascript, Azure, NodeJS, Nuxt
Industry
Drugstore and groceries
Use case
Optimize Unique Internal Ops
Introduction
Etos is a drugstore chain in the Netherlands and part of Ahold Delhaize. Founded in 1919 by Philips and grown into the 3rd biggest drugstore chain in Holland with over 540 locations. They started as a mix of a drugstore and a supermarket but in 1973 Etos has specialized in being a drugstore specifically.
The challenge
Developing an application for Etos franchisors so every franchiser can purchase products for their stores which aren’t in the standard product range. For instance theme products for Christmas, Easter or Mothersday. The themes and products are entered by the category managers, who consult the suppliers about the amounts and costs for the product import.
The solution
We created two individual environments. One environment for Aholds’ category managers in which products and theme’s can be entered and/or changes and including an overview of placed orders. The second environment is for franchisors in which they can search for products per theme, place orders and give suggestions for specific wishes.
Category manager
Create products
Order insights
Franchise entrepreneurs
Search by themes
Order products
Give suggestions
The value
With the CKW application, the Etos franchisor has more freedom in their purchase choices for products that aren’t in the standard product range. This ensures more flexibility in the order process which leads to increased operational efficiency in the preparation of certain theme periods.
Freedom in purchase choices.
Flexible order process.
Increased operational efficiency.

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